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Wednesday, 14 December 2016

Deployment Information on Mobile Phone contracts

ARMED FORCES COVENANT MOBILE PHONE CONTRACTS FOR SOLDIERS DEPLOYED OVERSEAS
The following mobile phone network suppliers have agreed to support the Armed Forces Covenant by suspending mobile phone contracts for soldiers deployed overseas:
O2
EE
Vodaphone
Three
For further advice please contact your mobile phone network supplier, once you have confirmation that the contract can be suspended. The Unit Welfare Officer will provide service personnel with proof of overseas deployment if required.

Monday, 12 December 2016

Thursday, 8 December 2016

CTP Employment Bulletin













To view the document click on the link below;

Employment Bulletin December 16

Wednesday, 30 November 2016

Chartered Management Institute signs the Armed Forces Covenant

Service Families Benefit from CMI Membership

The Chartered Management Institute has pledged to support Service spouses and partners in gaining the leadership qualifications to help them further their career.

Ensuring that Service spouses and partners are not disadvantaged in finding and staying in employment due to service life is a key part of the Armed Force Covenant, which states that: The Armed Forces Covenant is a promise by the nation ensuring that those who serve or who have served in the armed forces, and their families, are treated fairly. The Chartered Management Institute (CMI) has sought to uphold this promise by signing the Armed Forces Covenant. In their pledges, the CMI support Service spouses and civil partners through their MOD Family Membership Scheme, which provides access to Leadership, Mentoring and Coaching qualifications, helping Service spouses to gain the key skills and professional recognition which can help Service family members to find employment. The Scheme is also available free to children of Service personnel (aged 16-18) and allows them to become a Campus CMI Affiliate with access to all the benefits of online resources, including study support.

CMI’s pledge offers a discount on their qualifications and membership for family members of Service personnel who are CMI members, and a commitment to support Service spouses or Reservists who they employ with flexible working arrangements, where possible. Chief of Defence People, Lieutenant General Richard Nugee is a CMI companion and participated in the signing of the Covenant at an event on 14 November. He said:
“The families of our Service personnel are an important part of the Covenant. We value and are grateful to them – the unsung heroes who support our Armed Forces. Knowing that the nation, and organisations like the Chartered Management Institute recognises this is extremely important and fundamental in making the Armed Forces Covenant work.”

Ann Francke, Chief Executive of the Chartered Management Institute said:
“We’re proud to sign the Armed Forces Covenant, and helping families of the heroic men and women who serve our country get the support they need to develop their careers. Thousands of members of the Armed Forces who’ve gained CMI-accredited qualifications have benefited from improved performance in their roles, as well as from building confidence and gaining qualifications to help them resettle into civilian life at the end of their military career. Now, their families also have the chance to develop their own skills and qualifications.”

Full details on what membership can offer military families can be found on the CMI website http://www.managers.org.uk/mod-membership

Friday, 25 November 2016

HIVE TRANSITION INFORMATION HANDOUT FOR SERVICE PERSONNEL AND FAMILIES

HIVE TRANSITION INFORMATION HANDOUT FOR SERVICE PERSONNEL AND FAMILIES

The HIVE Transition Information Handout is a comprehensive resource list, designed to enable Service personnel and their families to fully research all available information on Transition from one document. The core topics covered are Housing, Health, Education, Employment and Welfare, plus there are signposts to organisations that are able to assist with resettlement and transition and also links to relevant publications and videos. The HIVE Transition Information Handout is available now from your nearest HIVE, and Handouts for other Brigade areas are also available. Please get in touch if you would like a copy.

Families Deployment Support Guide





















To view the document click on the link below;

Families Deployment Support Guide - Regular and Reserve Army

Friday, 18 November 2016

VSC Respite and Welfare Breaks

Victory Services Club (VSC)

We are very proud of the Respite and Welfare initiative that we offer, which provides a stay in the Capital for nominated personnel of all ranks. These breaks are intended to offer welcome respite for personnel wounded or injured on Operational Service, or for individuals who have encountered a significant welfare issue.

Further information is available at this link 

and the Respite and Welfare initiative brochure is available here

Friday, 11 November 2016

Scottish Veterans Residences


'For those residing in or who may be returning to Scotland Post-Service'​

Monday, 31 October 2016

Tesco Direct delivers to British Forces Post Office (BFPO) Addresses


Tesco are pleased to inform you that they​ are now able to deliver to British Forces Post Office locations around the globe. Go this link for more information: http://www.tesco.com/direct/bfpo/​

Thursday, 20 October 2016

Thursday, 13 October 2016

Monday, 10 October 2016

MOD ICE - The JCCC APP

MOD ICE App
12 months ago the MOD ICE App was launched.  The app, which has been developed by the Ministry of Defence’s Joint Casualty and Compassionate Centre (JCCC), has now been downloaded over 25,000 times by British service personnel and their families since the launch in October 2015.


The question is: Have you downloaded yours? If not then find out how HERE .


How to download
The MOD ICE app is available from the Defence Gateway internet site: www.defencegateway.mod.uk.

Service Leavers Guide

Information for Service Leavers

The latest edition of the Service Leavers’ Guide 
is available on the .GOV website at this link


Wednesday, 28 September 2016

ELCs for Service Leavers and ExService

Have you accessed your ELCs.? 
Don't let them go to waste .


Find out more how to claim your ELCs via the link below;

http://www.enhancedlearningcredits.com/service-leaver/ex-service-guidance

Service Complaints Ombudsman



















visit the website at this link - 
http://www.servicecomplaintsombudsman.org.uk/

Wednesday, 21 September 2016

Partner Employment Programme






To view the leaflet, click on the link below;

NEM - New Employment Model

Thursday, 8 September 2016

A change in the law – You need a TV Licence for BBC iPlayer

BBC iPlayer – TV Licence


As of 1 September 2016, a change in the law means you need to be covered by a TV Licence to download or watch BBC programmes on demand - including catch up TV - on BBC iPlayer. This applies to all devices, including a smart TV, desktop computer or laptop, mobile phone, tablet, digital box or games console. 

Check the link below for information and how to obtain a licence.

BBC iPlayer - TV Licence

Monday, 5 September 2016

Forces Enterprise Network Hub

Forces Enterprise Network Hub
Thursday 23rd August 2016
New Careers and Enterprise company for Armed Forces Community
The Forces Enterprise Network, Recruit for Spouses and Evolution Forces Families have announced the creation of a new careers and enterprise company ‘Forces Enterprise Network Hub’ a fully integrated organisation which aims to transform the provision of careers and business support for the ‘whole’ Armed Forces Community.
FEN Hub exists to provide members of our Armed Forces community with the skills, resources and practical tools needed to be successful in whatever route to employment they choose, either by starting and maintaining a business or securing employment.

Thursday, 1 September 2016

Thursday, 4 August 2016

Tuesday, 26 July 2016

CTP - Tesco Job Finder


Tesco Maintenance supports over 3,000 Tesco stores UK-wide - do you fancy joining the team? Check out their latest vacancies for Service leavers via 

ctp.org.uk/Tesco job finder

Thursday, 21 July 2016

MOD's JCCC launches new app and briefing films

MOD’s JCCC launches new app and briefing films

The Ministry of Defence’s Joint Casualty and Compassionate Centre (JCCC) has launched a new mobile app, MOD ICE, and two briefing films to help service personnel and their families access their services, with support from the Vice Chief of the Defence Staff, Air Chief Marshal Sir Stuart Peach KCB CBE ADC DL BA MPhil DTech DLitt RAF.

The JCCC, part of Defence Business Services (DBS), provides a focal point for casualty administration and notification and requests for compassionate travel (for those personnel serving overseas) in respect of members of the British armed forces at any time and will take immediate action for service personnel and their families when an emergency occurs.

Friday, 15 July 2016

Thursday, 14 July 2016

CarillianAmey - Jobs for Dependants

Jobs for Dependants.  CarillionAmey are keen to employ military spouses as they feel they are well suited to the roles, having the experience of living in SFA and being a military family.  All vacancies can be found on the CarillionAmey website at http://www.carillionamey.co.uk/careers/vacancies.aspx

Monday, 11 July 2016

Army - Mental Health and Wellbeing



Have you got the MOD ICE app?

20,000 others have!

The MOD ICE (In Case of Emergency) app produced by the Ministry of Defence’s Joint Casualty and Compassionate Centre (JCCC) has now been downloaded 20,000 times by British service personnel and their families since its launch in October 2015.

The JCCC, part of Defence Business Services (DBS), provides a focal point for casualty administration and notification and requests for compassionate travel (for those personnel serving overseas) in respect of members of the British Armed Forces at any time and will take immediate action for service personnel and their families when an emergency occurs. JCCC offers immediate support 24 hours a day, 7 days a week, to all in uniform and their loved ones should an incident occur.

As part of the JCCC’s work, the team developed the MOD ICE app that offers a ‘click and call’ facility to direct the user to the most appropriate source of help if they are faced with a family emergency. The app guides the user to the correct point of contact even if the emergency is to be managed outside of JCCC’s remit, for example by service welfare or a charity partner.
Available from the Defence Gateway internet site – www.defencegateway.mod.uk - MOD ICE has reached 20,000 downloads in just nine months, but the aim is for all members of the British Armed Forces and their families members to have the app on their phone or mobile device.

To download MOD ICE for Apple or Android devices, Service Personnel need to visit Defence Gateway on the mobile device that they wish to host the app. From the App Store, they can download the free app and then repeat the action with the relevant devices of family members. MOD ICE can be downloaded multiple times from the same Defence Gateway account.

Once downloaded, the Service Person’s name, rank and service number, together with the most relevant welfare officer’s details are entered into the app. It’s then ready for use by both the Service Person and their wider family at any time of day or night – whenever it is needed.

MOD ICE runs alongside the JPA P001 card. It is imperative that Service Personnel should also remember to keep their Emergency Contact and Next of Kin details on Joint Personnel Administration (JPA) up to date and make and maintain a current Will.

Thursday, 30 June 2016

MOD Veterans Support

MOD VETERANS SUPPORT

To mark the centenary of the Battle of the Somme this week, Defence Business Services has produced a short 30 second film to highlight MOD’s veterans support.

See the film on facebook at  www.facebook.com/modveteransuk or

search facebook for ‘MOD veterans uk’ where the film is pinned to the top.

Wednesday, 22 June 2016

XForces



To view the document providing an overview to XForces click HERE.

Monday, 20 June 2016

Changes Outlined in DINs

Changes Outlined in DINs

If you need to see one of the DINs listed below, please ask any HIVE for help
  
1.    Changes to Continuity of Education Allowance (CEA) Regulations.
In April 2015, the Defence People and Training Board (DPTB) commissioned a review of Service children’s Continuity of Education exploring the ways by which the MOD assists Service Personnel to ensure continuity of education for their children; one of those is through the provision of CEA. The Review is not yet complete; however, it has identified some areas where the governance can be further tightened to strengthen the eligibility criteria for claiming CEA that do not need to wait until the review’s completion before implementing. The changes to CEA will be implemented from the beginning of academic year 2016/17. Please ensure you read 2016DIN01-100 to find out if any of the new regulations affect you.  Additional assistance is available from the Children’s Education Advisory Service www.gov.uk/guidance/childrens-education-advisory-service or their helpline 01980 618 244 (Military 94344 8244).

2.    School Children’s Visits (SCV) – Unaccompanied Minors (UNMIN). 
On 24 February 2016 British Airways (BA) announced that its Skyflyer Solo UNMIN service will no longer be available. Pre-existing bookings will be honoured if the service has already been booked and paid for, providing the journey is completed by 31 January 2017. BA will now only accept children aged 12-18 years to fly alone. 2016DIN01-103 has been released and gives full details of options available to parents.

3.    Recruitment of Commonwealth Nationals into the Armed Forces.
The aim of this DIN, which is targeted at all Armed Forces personnel, the chain of command and those with responsibility for recruitment, is to confirm the UK residency criteria for recruitment into the Regular and Reserve Armed Forces and also to explain the circumstances in which an exemption to the criteria will be granted for individuals recruited into roles that require specialist skills. The new DIN 2016DIN01-086 replaces  2013DIN01-149.


Friday, 17 June 2016

CarillionAmey - Your Accommodation Officer

Your Accommodation Officer – 
your key housing person

If you are living in Service Family Accommodation, your CarillionAmey Accommodation Officer (AO) is your key point of contact on the ground.  Their role is instrumental in making sure that you and we are looking after your home from the moment you move into it to the moment you move out.  Our AOs are often your first point of contact and make a real difference to the smooth running of your move in and out. We now have a large team of 138 people working as AOs or in supporting roles and we’re running on-going training to ensure they have both the technical expertise you need as well as being customer focused.

Each AO looks after between 250 to 300 properties and is responsible for moving families into and out of them as well as looking after you whilst you are living in the property. They also ensure local play parks, street lighting and communal grounds areas are well maintained.


If you have an ongoing issue with your property or surrounding areas, please call the Helpdesk on 0800 707 6000 on either option 1 or option 3 and ask our advisor to contact your AO to arrange a home visit.  By working together, we can try and make sure that your stay in your property is an enjoyable one.    

CarillionAmey - Window Restrictors


Tuesday, 14 June 2016

CarillionAmey Films

Carillion Amey Films

Four new films have been added to our website and can be found at the following link. http://www.carillionamey.co.uk/service-family-accommodation/guides,-booklets-and-films/you-tube-films.aspx

The Move In – this film has been created to help customers understand what happens during their Move In appointment.


Self-Help Films - These films provide simple instructions to help customers with everyday household issues that they can try and fix themselves and include how to reset the electric trip switch, how to bleed a radiator and how to reset a boiler.

Friday, 10 June 2016

Enhanced Learning Credits

Enhanced Learning Credits, Further Education and Higher Education scheme changes.

The MOD promotes learning among members of the armed forces and the veterans’ community by providing what are known as Learning Credits, through the Enhanced Learning Credits scheme and Further Education and Higher Education scheme.  Both of these entitle Service personnel and Service leavers to receive financial help with the cost of their learning.
From 1 April 2016 there will be some changes to the schemes to make them more accessible and to enable people to use them to gain personal and professional qualifications in a more flexible way, both while serving and after transition to civilian life.
See more at this link



Armed Forces Covenant Website


In January 2016 the Armed Forces Covenant was re-launched under a new, unified brand.

The new website lays out the support that is available to beneficiaries of the Covenant – current Regular and Reserve Service Personnel, Service families, former Service Personnel – with links to further information on individual Covenant measures on GOV.uk

The new website also contains information for supporters of the Covenant, including businesses, charities, the general public and local authorities, and regular news stories about how the Covenant is helping real people

See the website at this link

Wednesday, 8 June 2016

RBL - Count Them In

ROYAL BRITISH LEGION
Count Them In
The Royal British Legion and its sister charity, Poppyscotland, have launched a campaign calling for additional questions to be included in the next census in 2021. These questions will seek to capture much needed data on the Armed Forces community - particularly Reservists and veterans, who are otherwise largely hidden from official statistics.
As you will be aware, unlike in the United States, the UK Government only really maintains records on Regulars and injured and pensionable veterans, whilst Reservists, ‘healthy’ working age veterans, and family members are generally missing from existing data collection methods. Sadly, even the data that we do have is rather patchy, providing no real indication as to the wellbeing and needs of this unique community. In contrast, we know a great deal about the UK’s Jedi community, as well as the numbers and location of our sheep and cattle.
In light of the above, the Legion and Poppyscotland have launched a new public-facing campaign. The campaign, which is called Count Them In, essentially seeks to establish a comprehensive snapshot of our Armed Forces community. By including questions about membership of the military community in the next census in 2021, we hope to not only develop a greater understanding of the needs, location and profile of the Armed Forces community, but also directly compare this group to their peers in the general population. This information will help the sector – local authorities, charities, statutory bodies - to more accurately identify areas where Service life presents a disadvantage, which will in turn enable the Government and other statutory providers to better allocate resources and deliver on their Armed Forces Covenant commitments.
How you can support ‘Count them in’:
1.    Follow the link  http://www.britishlegion.org.uk/get-involved/campaign/count-them-in/ to the RBL website and hit the red Pledge Your Support button. Enter your postcode, which identifies your local MP and send them the support request letter.
2.    Encourage everyone you can to pledge their support individually as well.
The RBL believe that more accurate local data on the size and needs of the Armed Forces community will help ensure the Armed Forces Covenant delivers for our Armed Forces community and for everyone. If you agree, please support this campaign. The Legion would be happy to provide you with additional campaign material.

Thank you for your support.

Thursday, 2 June 2016

CarillionAmey - Helping to make a difference to SFA


Helping to make a difference to Service Family Homes

Improving homes is a great job because it helps to make lives better. Our project teams at CarillionAmey are responsible for running improvement projects as and when DIO give us the green light to start a project and when MOD funding is made available. The projects run throughout the Government’s financial year which runs from 31st March to 1st April.
Project work is very satisfying, the teams really enjoy what they do because it involves making Service homes better, modernising them and helping to make them more energy efficient. Project work means our teams often spend a lot of time with the families and unit personnel which helps them to understand what Service families’ lives are like and why what they do is so important. 

Wednesday, 1 June 2016

WEETON CAMP BARBER SHOP

The barbers shop on Camp for soldiers and dependant's has undergone a full refurbishment.
It will re-open on Monday 27th June 2016.
 

Lancashire Army Cadet Force

LANCASHIRE ARMY CADET FORCE








Lancashire Army Cadet Force is the largest youth organisation in Lancashire. When it comes to action, adventure and leadership, it's hard to find anything that beats the Army Cadet Force.
If you aged between 12 and 18 years you can join your local Army Cadet Force.

For further details call 01772 717078 or visit the website:
Lancashire Army Cadets


Tuesday, 31 May 2016

Jobseeker's Allowance on Return to the UK

Spouses and older children of personnel will now be able to claim income-based Jobseeker’s Allowance (JSA) as soon as they return to the UK

For more information click on the link below;

Monday, 23 May 2016

CarillionAmey - Handhelds at the ready

                                                                                                       
  
Handhelds at the ready!

CarillionAmey understands that the delays getting faults seen to in a timely manner is one of the biggest issues raised by families. So we’ve rolled out over a thousand handheld devices across the business, each one having been upgraded with new software, that provides the vital data needed to spot your problem and identify the tasks to be done and the specialists needed to resolve it. All in all, the result should be a much smoother experience for families from when they make their initial call into our helpdesk.
 
Of course no technology is useful if people don’t understand how to use it. So our training teams have delivered an intense training package to operatives (our problem fixers), equipping them with the skills to interpret the data coming from the devices and to make quick, accurate decisions about what action to take. On top of that, we have identified 140 people in the business to act as Super Users, highly trained individuals located in all areas of the business who are able to share their expertise about the technology and deal with issues quickly.

We’re still in the early days and customers will gradually start to see the benefits over the coming weeks and months including reduced waiting times, fewer missed appointments and the right tradesperson sorting out families issues quickly and efficiently.




Friday, 20 May 2016

Children's Corner - Open Daily - Cleveleys North Pier

Children's Corner at Cleveleys is open daily for the summer season, for weeks to come - find out opening times.
Summer season has arrived at Children's Corner kiddies fun park with daily opening for weeks ahead!
Until the May Spring Bank school holidays begins on Monday 23 May Children's Corner is open daily on Monday to Friday from 12noon  to 4.30pm and at the weekend on Saturday and Sunday from 10.30am to 5pm
During the May Spring Bank school holidays Childrens Corner is open everyday from 23 May to 7 June from 10.30am - 5pm 8 June
After the Spring Bank holidays opening hours revert to Mon - Fri 12noon - 4.30pm and weekends 10.30am to 5pm until the school holidays begin in July. We'll give you dates/times then. 
Keep watching for details of special events, activities and face painting!
Children's Corner Cleveleys
Our mascot, Cleveleys Cat, will be making appearances too so don't forget to ask for your pictures to be taken!
DON'T FORGET! We still run competitions and special offers throughout the year so keep checking our Facebook page for details. 

Friday, 13 May 2016

CarillionAmey Customer Service

Tailored training aims to boost customer service

CarillionAmey employs 138 Accommodation Officers (AOs) including Senior AOs and Trainees, who are our key people helping you when you move in and out of, or during your stay in your Service homes. They are often the first ‘face to face’ contact families have with CarillionAmey.

We are aware that in the past, some of our AOs didn’t always put customers first. As part of our Housing improvement plan we want to make sure that this is put right and so all of our AOs have recently taken part in an intensive training programme which was aimed at giving them a better understanding of the issues that Service families may face when moving home. Here’s what you should look out for in your AO:

Tuesday, 10 May 2016

Victory Service Club

The VSC has launched a new website 


see more at this link


Friday, 6 May 2016

New passport rule for British flying to US


Entry requirements

Passport validity

Your passport should be valid for the proposed duration of your stay. You don’t need any additional period of validity on your passport beyond this.

Visa Waiver Programme (VWP)

The VWP allows most British Citizen passport holders to visit the US for up to 90 days. The types of journey allowed under the VWP include tourism, certain types of business visit and transit to another country.
All travellers wishing to enter the US under the VWP now need to hold a passport with an integrated chip (an ePassport). Your passport is an ePassport if it carries this internationally recognised symbol on the front cover.
You won’t qualify for entry to the USA under the VWP, and will need to apply for a visa from the nearest US Embassy or Consulate, if:
  • you have a British passport that describes your nationality as something other than ‘British Citizen’
  • you’ve been arrested for certain crimes, even if it didn’t result in a criminal conviction
  • you’re a dual national of Iran, Iraq, Sudan, or Syria
  • you’ve travelled to Iran, Iraq, Sudan, Syria, Libya, Somalia or Yemen since March 2011
Certain exemptions apply on a case-by-case basis to those who have travelled to Iran, Iraq, Sudan, Syria, Libya, Somalia or Yemen since March 2011. For more information about these exemptions, see the website of the US Embassy.
If you’re in any doubt about whether you qualify for the VWP, or if you’re concerned that an existing ESTA may have been cancelled, you should contact the nearest US Embassy or Consulate.
Those travelling under the VWP arriving by air or sea should provide details online at least 72 hours before travel. This is known as an Electronic System for Travel Authorisation or ESTA. For more information, and to apply online, visit the official ESTA website.

CariilionAmey - Extending appointment times


YOUR HIVE



Your HIVE

Don't forget.......Your HIVE can help you by finding answers to questions about many aspects of living within a military community and has useful information to help with relocating including how to apply for Service Families Accommodation, Schools, Finding Doctors and Dentists and much more. In addition, your HIVE always has up to date information about your military community and the local area. You can also let your HIVE Information Support Officer know of any concerns or issues your experience and they can report relevant concerns on your behalf.

Tuesday, 3 May 2016

Friday, 22 April 2016

Monday, 11 April 2016

More Information on NI Credits for Service Spouses

New National Insurance Credits for Service spouses and civil partners to help protect your future State Pension 
From 6 April 2016, spouses and civil partners of Service personnel will be able to apply for a new type of National Insurance (NI) credit to protect their State Pension.
The new Class 3 NI credits have been introduced  in recognition of the fact that accompanying on deployment overseas may have affected a Service spouse or civil partner’s ability to work and pay NI contributions. This could potentially result in a gap in their NI record and could affect the amount of State Pension they receive in retirement.

Friday, 1 April 2016